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Should You Use Review Incentives?

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Any good business owner knows that customer reviews can make a huge difference in the success of a company. It can be tricky convincing your clients to write a glowing review, especially since you’re asking them to take time out of their day. There are plenty of ways to get people to review your services, one of […]

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Online Reputation Repair: How to Fix a Bad Business Reputation

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With nearly nine out of ten consumers reading reviews before ever making a purchase online, it can feel as if a bad online reputation is the death of the company. Often, it’s something small that spirals out of control — an order gone wrong, or a poor choice of words from a social media agent. If this […]

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Protect Your Reputation: How to Respond to Negative Reviews

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People value what others say about a product or service. Before purchasing, 91% of people read online reviews, 84% believe them, and 68% only need to read between one and six reviews to be convinced. You cannot control what others say. But you can respond to negative reviews in a way that helps your reputation, […]

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Google Business Reviews & COVID-19

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The Coronavirus continues to grind the world to a halt. Not even Google business reviews have been able to escape its effects. As of last week, Google business reviews are no longer being published to business accounts. This came largely in response to ill-informed or malicious reviews about businesses not being open during their typical […]

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Ignoring Online Reviews? You’re Doing it Wrong

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97% of Customers Read Online Reviews When was the last time you bought something without reading a review? Restaurant or roofer, dentist or car, potential customers are not purchasing without checking reviews first. And why would they? With an array of choices at their fingertips, they’re not just picking the first name in the phone […]

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The Right To Be Forgotten

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The Right To Be Forgotten. What is it and What Does it Mean for Your Business? Don’t pretend you haven’t done it. We all Google ourselves, but what if your results keep turning up something you don’t want everyone to know? Future employers seeing debt you used to owe or embarrassing affiliations from when you […]

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Reviews Help your Business

Online Reviews Help Your Business!

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Online reviews are an important facet of business in the modern digital age. It’s imperative that you gather reviews for your company. Reviews on your website and search engines for your products or services help your business. We can help! Industries Most Reliant on Reviews Hospitality Doctors Contractors Restaurants  Ecommerce  B2B Car dealerships Luxury purchases […]

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Why Online Reviews Matter

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Do Online Reviews Matter? You’re the master of your industry, you’ve got your brand on lock, you’re killing it in your local market. Then it happens: one bad review rears its ugly head. You’re thinking an online review won’t make or break your business, but you’re wrong. Remember how businesses used to thrive through personal […]

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Facebook Reviews Have Changed

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Facebook ratings and reviews have changed, and now it’s easier to find great businesses with recommendations. According to Facebook, 1 in 3 users are finding reviews and recommendations from the network, making the reviews section of your Facebook business page pretty important! At this point, it’s well established that reviews and recommendations are critical for […]

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